Buying guide
Buying sweets online in India: what to check before you order
Food is an awkward thing to buy from a photograph. This is the list we would work through ourselves before ordering sweets from a site we did not already know — including, honestly, from a site like ours.
Posted 4 September 2026
1. Is there an FSSAI licence number?
Any business manufacturing or selling packaged food in India should have one, and it should be visible rather than something you have to ask for. Ours sits in the footer of every page on this site. A site selling food with no licence number anywhere is telling you something.
2. What is the shelf life, and is it stated?
Not a vague "best consumed fresh" but a number. If sweets are made without preservatives the number will be modest, and a seller being straight with you will say so rather than leave it off. Ours is three months for the bites and boxes, six for the dry products, and we have written it out product by product.
3. Does the price include GST, and what is shipping?
This is where an order quietly grows between the product page and the payment screen. Check whether the price shown is inclusive of tax and what shipping adds. Ours are GST-inclusive, shipping is a flat ₹50 across India, and it is free over ₹1,000 — the figures are on the delivery page rather than revealed at the last step.
4. How long will it actually take to arrive?
Two numbers, not one: how long before it is dispatched, and how long the courier takes. A site quoting only the second is quoting the easy half. If you are buying for a fixed date, this is the thing to pin down before you order, not after.
5. What happens if it arrives damaged?
Perishable food generally cannot carry an open returns window, and any honest seller will tell you that rather than imply a fortnight of free returns. What matters is what they do when a box arrives crushed or wrong. Ours is set out on the shipping and refunds page, and the short version is that we would rather you messaged us than filled in a form.
6. Can you talk to a person?
For a first order this matters more than the website design. A phone number or a WhatsApp that reaches someone who knows what is in the box is worth a great deal when you are trying to work out whether something will arrive before a wedding. Ours is on WhatsApp and it is answered by the people who make the sweets.
And one that is not on the list
Reviews, mostly. Not because they are worthless but because they are the easiest thing on a website to fake, and a wall of five-star quotes with no names tells you less than an FSSAI number and a stated shelf life. We show the ones we have and we do not show any we have not been given.
If you want to see how we answer all six for ourselves, the menu and the delivery page are the two to read.